Client Case Studies

BASSBOOKS.COM

URL:	www.BassBooks.com
Length of Relationship:	12+ years
Services Provided:	Website Design, Development, Maintenance, Hosting Email service, Email Campaigns, E-Commerce, Internet Marketing/Consulting/Customer Service, SEO/SEM Services
Maintenance Regularity:	Daily

BassBooks.com

What started out as an idea between 2 friends (an author of 14 educational Bass Guitar Music books and the owner of GSWS) in 1998, BassBooks.com has grown to become recognized as the industry standard: Ultimate Online Resource of Educational Material for the Bass Guitar.

Using GSWS’s marketing knowledge, customer service and overall business savvy, BassBooks now possesses the largest inventory of material within the market and has conducts e-commerce service to thousands of customer all over the world. At last count, orders have been shipped to over 80 countries!

WEBSITE FEATURES

The website offers several features to enhance the customer’s experience. Features include:

• CUSTOMER ACCOUNTS
  Customers create their own personal account, making the checkout process on all orders much more efficient.Provide an effective marketing tool showcasing their experience and abilities to new andexisting clients.
  
  
• PRODUCT REVIEWS
  The public can rate and write reviews of products.
  
  
• CURRENCY CONVERTER
  Displays the monetary amount of customer currency in their native currency.
  
  
• WISH LISTS
  Customers can create a list of titles wanted, then return to easily access
  the list created for ease of purchase.
  
• GIFT CERTIFICATES, COUPONS & MORE
  The perfect solution for someone who has no idea what to purchase, but knows the recipient will find something to enjoy. Coupons are provided to teachers who regularly purchase materials for their students. The list of features continues. Additional information and details are available upon request.

SUMMARY

The relationship between GSWS and BassBooks.com is special, watching an idea evolve into form then grow beyond everyone’s expectations. This is truly a success story, still defining its degree of success.